TOTON FANSHURNA; FAIKOH FAIKOH; AFIDATUR RIZQIYAH; MOH ALDI SOFYAN. Peran Strategis Customer Service Dalam Optimalisasi Layanan Perbankan Di PT Bank Mandiri Taspen Jember. Menulis: Jurnal Penelitian Nusantara, [S. l.], v. 1, n. 3, p. 13–18, 2025. DOI: 10.59435/menulis.v1i3.72. Disponível em: https://padangjurnal.web.id/index.php/menulis/article/view/72. Acesso em: 24 mar. 2026.